CB
Carol B
1 reviews | Active since Mar 2009
12 Feb 2020, 11:44
Worst bank EVER
I have hard a credit card with Standard bank for 25 years, 2 weeks ago my card just gets deactivated for NO reason. I have since called numerous times, with many promises of I will call you back. Of course this NEVER happens. I have emailed all and sundry not even ONE reply. Even been to the branch twice and again nobody really gives a damn. If i can get through to someone to get a balance., I will be closing this TODAY
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Standard Bank's replyOfficial
14 Feb 2020, 06:05Hello Carol
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply14 Feb 2020, 06:05
Official
Hello Carol
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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***
*** (fax)
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