Worst bank ever!!!

Honestly, I don't know why Standard bank charges us R50 for an "Immediate pay" that takes 2 to 4 hours to reflect in my receiver's account. You should call it "Hours pay" because this is daylight *******.

I made an Immediate payment to someone who was travelling to another country hoping they will receive it in time to use it before they leave, but because of this bank, they didn't even manage to transact.

I am a a very disappointed and disgruntled customer. Next chance I get I'm moving banks.

The customer care people on the app take between 5 to 8mins to respond and only to respond less than 2 sentences. I don't know if they all have network issues or their typing skills are poor.

I have complained several times and I am told if it's a new recipient it takes time, but even the old recipient it takes ages.

Please make me understand how your bank works because really..

I have just had enough of Standard bank.