XS
XOLANI S

1 reviews | Active since Sept 2009

20 Apr 2022, 10:22

Worst Bank ever

this bank does not respect us as customers, outstanding card authorizations for purchases that were done on weekends are only on monday and they affect my balance. I spoke to a lady called Berenice Witbooi and Zita Fourie and they could not assist me.

0
Replies (5)
Standard Bank
Standard Bank's reply22 Apr 2022, 15:02
Official
Dear Xolani

Thank you for writing to us.

We tried reaching out on your cell to no avail.

  
An email was sent to you requesting further details. 


  Awaiting your response. 
  
  
  Kind regards
 
 
Standard Bank Help Centre: 
 *** 
Standard Bank
Standard Bank's reply22 Apr 2022, 15:04
Official
 Hello Xolani

Thank you for allowing us the opportunity to look into your matter. 

An email response has been sent to you today 22 April 2022. 

We appreciate your support and loyalty. 

Kind Regards
  
Standard Bank Help Centre 
*** 
XS
XOLANI S's update22 Apr 2022, 15:06
Reviewer Update
so where is the email requesting further details sent to? because i have not received any response from you
XS
XOLANI S's update22 Apr 2022, 15:44
Reviewer Update
terrible and pathetic service
Standard Bank
Standard Bank's reply22 Apr 2022, 15:59
Official
Dear Xolani

We sent an email to you at 15h19 and you  responded to that email at  15h23