EJ
Erica J
1 reviews | Active since Apr 2018
14 Feb 2020, 15:30
Worst bank ever and money hungry wolves
Worst bank ever, i'm being constanley harrashed for bank fees, but yet, i haven't used the account in a year. I was never informed to pay outstanding amount then they will close it. Now i get called constantly saying if i don't pay the so called 50% discount in 2 months, I will be sent lawyers letters. they quick to get customers, bad to inform you of the terms and conditions and services.
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
15 Feb 2020, 05:48Hello Erica
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***
Standard Bank's reply15 Feb 2020, 05:48
Official
Hello Erica
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***