Worst bank ever.

Supposedly top honors and posting it on Facebook like their whole business is run like that, disgusting. They are the most useless Bank ever when it comes to Estates and ***** investigations. The way they have treated our family after my dads passing has been atrocious. They don't respond to emails, they never answer questions or it takes them 2 months to respond. After my dad worked for them for 40 years this is how they supposedly care for those that work or worked for them. Pathetic. They are not even worth A 1 star. You can ask for help till you blue in the face and escalate the matter, all they will say is "we will get back to you by the close of business" and take a wild guess if they do - NO. Its been more than 2 weeks since I got that response. They blatantly ignore your request to remove a staff member from the estate account due to many errors. They do not take responsibility, always finding an excuse. Can never communicate or explain things properly. They cannot even submit a simple form to a financial institution to get the benefits paid out to a family which needs it. If you have an account with them close it and move somewhere else. If you have any dealings with them in terms of your will take it away from them. Do NOT let them handle anything of yours because if they can submit false information to the master of the court could you imagine what they can do with your personal information and your families information.