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byron B

1 reviews | Active since Jun 2016

02 Dec 2025, 14:03

worst " bank" ever

terrible bank . FNB are far superior . I had a revolving loan fully paid up , as well as overdraft . i dont use the account anymore as std bank gives terrible service . I see they continued to debit the revolving loan even though it was paid up , and now my account is in overdraft .

stay away from them , FNB has much better service , Capitec better rates , infact using your mattress would be less of a headache

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Replies (6)
Standard Bank
Standard Bank's reply02 Dec 2025, 14:20
Official
Dear Byron 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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bB
byron B's update02 Dec 2025, 14:30
Reviewer Update
i will await your contact..
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byron B's update09 Dec 2025, 14:46
Reviewer Update
spoke to a helpful lady last Wednesday . unfortunately NO FURTHER FEEDBACK , looking at the amount of negative reviews of STD bank , i guess thats to be expected .

Standard Bank
Standard Bank's reply10 Dec 2025, 12:37
Official
Dear Byron 

Thank you for taking our call.

Please note that we have sent you an email with your closure letters  for both accounts.

Kindly feel free to rate my service  and continue to have a great day further.

Kindest regards
Standard Bank Hello Peter Team 
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byron B's update10 Dec 2025, 12:42
Reviewer Update
thanks to Thabisile , issue resolved
Standard Bank
Standard Bank's reply10 Dec 2025, 13:12
Official
 
Dear Byron

Thank you for taking the time to rate us positively and give us such excellent feedback. 

We truly appreciate it. Have a lovely day further! 

Kindest regards
Standard Bank Social Media Team 
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