Worst bank ever

<p>My account was debited this morning without my knowledge, I phoned the bank to query this, and I was informed by Nondlela that she would have to log a call and I would have to wait 7 days before they can give me information of the company responsible, 7 DAYS??? and I wondered to myself why am I still with this stupid bank??? fisrtly I have to call you guys to query debit orders and to reverse them, when with other banks I can just login to reverse it mysel, on top of it I must wait 48 hours for the funds to reflect, how silly is that?? in 2017 still?? what annoys me the most at this point is that SBSA is aware of the ********** debit orders going off clients' account as this is not the first time this has happened to me, and to date what have you done about it?? can you not come up with innovative ways that give your clients full access to their account instead of the **********?</p>