Worst bank ever

<p>My card expired in January. I was told fetch it from Glenwood, when I went to the branch they said it never came. They then requested it and never informed me it arrived. I then called after a million tries as it takes 30 minutes of holding before I get through to anyone at card division. I spoke to a guy in May and requested it be sent to pavilion branch as their hours are more accommodating to me. Last week I get a message saying my card is at Glenwood for collection. And to top it off a card replacement fee of R130 is charged to my account. What nonsense is this. Can you guys not get 1 request right. Please reverse this fee as my card expired I didn't lose it. And deliver my card to the pavilion branch as per my phone request in begining of May. Listen to the call</p>