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RG

1 reviews | Active since Feb 2020

11 Feb 2020, 17:42

WORST BANK EVER!

Terrible bank! Customer service is disgusting! The consultants don't know what they doing and no one can ever help! Spent over 2 hours with a consultant at the bank today and one hour yesterday and still no one can help me.

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Replies (2)

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Replies (2)

Standard Bank's replyOfficial

12 Feb 2020, 04:58

Hello Renee

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Tshilidzi Mulaudzi

Complaint Resolution Centre
**********

********** (fax)
***********

Standard Bank's reply12 Feb 2020, 04:58

Official

Hello Renee

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Tshilidzi Mulaudzi

Complaint Resolution Centre
**********

********** (fax)
***********

Standard Bank's replyOfficial

28 Feb 2020, 15:47

Dear Renee Gounder

Thank you for posting your comments.

Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.

Kind regards

Clint Petersen
Complaint Resolution Centre
***

Standard Bank's reply28 Feb 2020, 15:47

Official

Dear Renee Gounder

Thank you for posting your comments.

Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.

Kind regards

Clint Petersen
Complaint Resolution Centre
***