cH
charl H

1 reviews | Active since Mar 2009

05 Aug 2022, 09:52

WORST BANK EVER!!!

WORST BANK EVER!!! Cannot be bothered to respond to a cancellation letter 5 working days and no reply. I am now going to the FSCA!!

0
Replies (6)
Standard Bank
Standard Bank's reply05 Aug 2022, 10:05
Official
Hi Charl

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, 
Standard Bank Hello Peter Team
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Standard Bank
Standard Bank's reply05 Aug 2022, 13:10
Official
Good Day Charl

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 

Standard Bank Help Centre 
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cH
charl H's update08 Aug 2022, 12:54
Reviewer Update
Now I am getting REALLY REALLY REALLY ****ed of, you send me an SMS saying the issue has been resolved and it HAS not, we were told we would receive and email outlining the process after your all on saturday?

What is your issue with sending a SIMPLE EMAIL??? I am now going the the Ombudsman for Banking Services!
Standard Bank
Standard Bank's reply08 Aug 2022, 12:57
Official
Good Day Charl 

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 

Standard Bank Help Centre 
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cH
charl H's update08 Aug 2022, 13:00
Reviewer Update
Standard B***** reply you send!!!
Standard Bank
Standard Bank's reply08 Aug 2022, 16:17
Official
Good Day Charl 

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 

Standard Bank Help Centre 
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