CS
Chanel Ströh

1 reviews | Active since Feb 2020

08 Mar 2024, 09:31

Worst bank ever

Standard bank handed me over to attorneys, when they can not fulfill a debit order. Payment was made when I was on the phone with consultant and banking details was given for the second time to do a debit order which STD bank answered they can not log an debit order due to my account being new. What a lame excuse. Please DO NOT use this bank, as they have no intention on solving matters and would rather hand you over but they can not do there work!!!!

0
Replies (4)
Standard Bank
Standard Bank's reply08 Mar 2024, 09:41
Official
Hi Chanel

Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution. Please provide us with your ID number.

Please be on the look out for a call from our team. 

Kindest regards, 
Standard Bank Hello Peter Team 
*** 
Standard Bank
Standard Bank's reply18 Mar 2024, 12:44
Official
Hi Chanel

We hope you're well. 
 
We made three attempts to reach you on your mobile and sadly could not get hold of you. Please let us know when we can reach out to you at your convenience. 
 
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance. 
 
Kindest regards, 
Standard Bank Social Media Team
*** 
CS
Chanel Ströh's update18 Mar 2024, 16:29
Reviewer Update
I did send an email again with no response due to our signal being bad on the farm
Standard Bank
Standard Bank's reply18 Mar 2024, 16:32
Official
Dear Chanel

We have flagged this matter with our team.

We will be in touch with further feedback.

Kindest regards, 
Standard Bank Social Media Team
***