LW
Lucinda W

1 reviews | Active since Oct 2010

22 Feb 2017, 06:59

Worst bank ever

<p>I find this very disgraceful being a STD bank client for all these years, In Jan my account was debited with +-R40k I called to have the debit reversed and to find out who debited my account, till today a query was logged and someone was going to call me back no CALL BACK RECEIVED. WHAT a flippen embracement I swipe my card only to find out my card has been blocked, no notification nothing what the hell is this all about??? I had to call someone to come and pay for me as I needed things for my disable son. WHAT THE HELL IS THIS ALL ABOUT?</p> <p>I work for NEDBANK its going to cost me nothing to move my accounts over..</p> <p> </p>

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Replies (2)
Standard Bank
Standard Bank's reply22 Feb 2017, 14:29
Official

Good day Lucinda

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply08 Mar 2017, 13:15
Official

Dear Lucinda

Thank you once again for your posting.

I refer to our email correspondence with each other and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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