nW
nic W

1 reviews | Active since Apr 2013

08 Jun 2023, 15:25

worst bank ever

This has to be the worst bank ever . I have been a customer for 40 years and to link your bond account to your portfolio it takes 2 months and still can't be done... I have emailed and called and still no one can help ... think it is best to move to FNB

0
Replies (4)
Standard Bank
Standard Bank's reply08 Jun 2023, 15:27
Official
Good Day Nic 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

Kindly provide us with your account or id numbers in order for us to escalate your matter further. 

We apologize for the inconvenience and undue frustration, this has caused. 

We greatly appreciate your continued support. 

Kind Regards 
Standard Bank Hello Peter Team 
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nW
nic W's update08 Jun 2023, 15:30
Reviewer Update
*** ,
I think I should move all the company accounts away from standard bank

Standard Bank
Standard Bank's reply08 Jun 2023, 15:35
Official
Good Day Nic 

Rest assured our team is working around the clock to ensure that your query gets resolved.

The team will be in contact with you.

Warm Regards 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply12 Jun 2023, 10:39
Official
Dear Nic

Thank you for allowing us the opportunity to turn your experience with us into a positive one. 

Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. 

Should you need any further assistance, we’re always here to help. 

Kindest regards
Standard Bank Hello Peter Team 
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