Worst Bank ever!!!

Worst service ever Today 17 November 2020!!! I went to the BARONGWA branch in Rustenburg where I had to stand in a que for more than an hour just to be told I couldn't be helped by their management. As I stood in the que they kept giving random people entery ahead of everyone ells in the que, but okay lets assume the were quicker to help which is fare in my opinion but then an old disabled lady arrived and they made her wait in a que while non disabled elderly people kept on getting preferences above the disabled lady? Please help me understand this logic because as far as I can understand the situation they are unprofessional and useless!!! What will be the next step to get them to do things right and humanly??? I will never in my life recommend them to anyone due to this horrible experience the past months and won't trust a bank that does business like this. Their slogans are all ****s as they do not practice what they preach, their all empty promises! If you want want your money safe my experience today though me that it will be any other bank than Standard Bank!