MM
Marcy M
1 reviews | Active since Jan 2019
12 Jul 2022, 10:17
Worst bank ever
I sent 7200 from my current account at 8:12 via immediate payment to my absa account to my surprise over two hours later and it’s not in,so I try again and send 50rand and it appears immediately.Someone needs to tell me where my darn 7200 is cz I need it now hence I made immediate payment.someone needs to call me before I go to a branch and pop off
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
12 Jul 2022, 10:22Hi Marcy
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply12 Jul 2022, 10:22
Official
Hi Marcy
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
MM
Marcy M's updateReviewer Update
12 Jul 2022, 10:25Please get someone to call me on *** now cz I’m panicking big time
MM
Marcy M's update12 Jul 2022, 10:25
Reviewer Update
Please get someone to call me on *** now cz I’m panicking big time
Standard Bank's replyOfficial
12 Jul 2022, 10:28Hi Marcy
Thank you for bringing your concerns to our attention.
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Standard Bank Help Centre
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Standard Bank's reply12 Jul 2022, 10:28
Official
Hi Marcy
Thank you for bringing your concerns to our attention.
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Standard Bank Help Centre
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MM
Marcy M's updateReviewer Update
12 Jul 2022, 10:29Hi,immediately after sending that complaint it has now reflected.
Thanks
Thanks
MM
Marcy M's update12 Jul 2022, 10:29
Reviewer Update
Hi,immediately after sending that complaint it has now reflected.
Thanks
Thanks
Standard Bank's replyOfficial
12 Jul 2022, 10:38Hi Marcy
Thank you for letting us know. We sincerely apologise for the long waiting time.
Kindest regards,
Thank you for letting us know. We sincerely apologise for the long waiting time.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply12 Jul 2022, 10:38
Official
Hi Marcy
Thank you for letting us know. We sincerely apologise for the long waiting time.
Kindest regards,
Thank you for letting us know. We sincerely apologise for the long waiting time.
Kindest regards,
Standard Bank Hello Peter Team