1 reviews | Active since Mar 2009
Worst bank ever!!
<p>So in the last four weeks I've complained about terrible service on a homeloans claim with my Standard Bank home owner's insurance. The matter is still not resolved btw. But now to add to insult. I cannot perform any transaction via internet/mobile banking as I have to go into the branch first to submit proof of residency!!</p> <p>So they are good to take my money but completely inconsiderate and their processes don't allow for any customer service!! So I have to take half a day off work and go and stand in a que to submit documents for them before I can do anything on my banking! What a freaking joke!! NO other bank has this stupid requirements!!</p>
Good day Mandie
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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**********Good day Mandie
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
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**********
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
**********