Worst bank ever

Item: Standard Bank
Rating: 1
Author: Carel R

Worst bank ever. Something went wrong with there debit play outs second month in a row and it did not went off so they send you a sms to say your debit order returned and if a debit order return it means you do not have have money left in you account and you will see it on your bank statement. There is no debit order that went of on my account. I have phoned Standard bank tree times and asked to speak to one of the line managers to assist me and they are always busy and they will phone back but nothing happens!

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Replies (2)

Standard Bank's replyOfficial

01 Jul 2019, 08:41

Dear Carel
Thank you for posting a comment.

One of our consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre
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Standard Bank's reply01 Jul 2019, 08:41

Official

Dear Carel
Thank you for posting a comment.

One of our consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre
***

Standard Bank's replyOfficial

11 Jul 2019, 08:25

Dear Carel

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
***

Standard Bank's reply11 Jul 2019, 08:25

Official