WORST BANK EVER

Item: Standard Bank
Rating: 1
Author: Azraa M

I logged a query on the 26th February, and to date have had no feedback or resolution.

I have a standing instruction with the bank, yet every month, the system overrides this. And it seems as if nobody can fix this, or even respond to me for 2 weeks. Twitter team gives empty promises, which has been going on for a week.

At this rate I am switching banks!

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

13 Mar 2019, 19:15

Hi Azraa

Thank you for your comment.

We will do a follow up with the relevant team and get back to you.

Regards,
Complaint Resolution Centre
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Standard Bank's reply13 Mar 2019, 19:15

Official

Hi Azraa

Thank you for your comment.

We will do a follow up with the relevant team and get back to you.

Regards,
Complaint Resolution Centre
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Standard Bank's replyOfficial

19 Mar 2019, 11:26

Dear Azraa

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that the matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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Standard Bank's reply19 Mar 2019, 11:26

Official