Worst bank ever

Item: Standard Bank
Rating: 1
Author: Kayla S

I don’t understand why I am being charged a monthly admin fee on an account that is supposed to be ‘pay as you use’? I don’t even use this account but I am being charged monthly. I want my account to be closed.

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

04 Aug 2018, 01:06

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Clint Chetty

Complaint Resolution Centre
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Standard Bank's reply04 Aug 2018, 01:06

Official

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Clint Chetty

Complaint Resolution Centre
***
*** (fax)
***

Standard Bank's replyOfficial

06 Aug 2018, 12:43

Thank you for allowing us the opportunity to look into your matter.

An email response has been sent to you today.

We appreciate your support and loyalty.

Kind regards

Complaint Resolution Centre

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Standard Bank's reply06 Aug 2018, 12:43

Official

Thank you for allowing us the opportunity to look into your matter.

An email response has been sent to you today.

We appreciate your support and loyalty.

Kind regards

Complaint Resolution Centre

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