1 reviews | Active since Apr 2013
Worst bank ever!!
What a **** bank!! I opened an account last week with Standard Bank as my employer banks with Standard and I wanted my money to clear immediately when it’s paid instead of having to wait a day or two!
I received an sms this morning to say my salary was paid into my account, but guess what??? It’s not available!! ***?? Now I’m being told it’s due to it being the first time money was deposited into my account and it takes 24 hours to clear!
What BS! Then I shouldn’t have gotten an sms to say the money was deposited into my account, then I should’ve, like with any other bank, only gotten the notification when the money was cleared!
No one told me that the first deposit will take 24 hours!
I’ve never experienced such **** service from any bank! Now I know why I never had an account with Standard Ban****
It’s a load of ****! It’s my salary and it should be immediately available! Especially since my company is with Standard Bank. What nonsense is this that a 1st deposit takes 24 hours to clear?? Never heard of such a load a **** in my life!!!
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We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Clint Chetty
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Clint Chetty
Complaint Resolution Centre
***
*** (fax)
***
Dear Stefanie
Thank you once again for your posting.
I refer to my email correspondence and can confirm that the matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Stefanie
Thank you once again for your posting.
I refer to my email correspondence and can confirm that the matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***