yM
yanga M
1 reviews | Active since Apr 2015
31 Jul 2023, 10:48
Worst bank ever!!
I am so ****ed off right now, I had a revolving loan with standard bank and I settled the loan in December 2022. Guess what this loan is still showing on my credit profile and its in arrears for 6 months. I have been calling Standard bank and I would be told the issue will be fixed and I have sent numerous emails with no reply. Now they got their money and dont care about me.
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
31 Jul 2023, 10:56Hi Yanga
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply31 Jul 2023, 10:56
Official
Hi Yanga
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
yM
yanga M's updateReviewer Update
01 Aug 2023, 09:12I am still waiting for someone to call me!
yM
yanga M's update01 Aug 2023, 09:12
Reviewer Update
I am still waiting for someone to call me!
Standard Bank's replyOfficial
01 Aug 2023, 09:15Good Day Yanga
Matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Thank you .
Kindest regards
Standard Bank Hello Peter Team
***
Matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Thank you .
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply01 Aug 2023, 09:15
Official
Good Day Yanga
Matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Thank you .
Kindest regards
Standard Bank Hello Peter Team
***
Matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Thank you .
Kindest regards
Standard Bank Hello Peter Team
***
yM
yanga M's updateReviewer Update
03 Aug 2023, 08:48When you wanted your money you were pestering me daily now that I have paid six months ago you fail to update my ITC and keep sending me from pillar to post.
yM
yanga M's update03 Aug 2023, 08:48
Reviewer Update
When you wanted your money you were pestering me daily now that I have paid six months ago you fail to update my ITC and keep sending me from pillar to post.
Standard Bank's replyOfficial
03 Aug 2023, 09:01Good Day Yanga
We appreciate you making us aware of this.
We want to make sure that your issue is taken care of right away.
You have received an email from us.
Please read over and then react appropriately.
Looking forward to hearing from you.
Warm Regards
Standard Bank Hello Peter Team
***
We appreciate you making us aware of this.
We want to make sure that your issue is taken care of right away.
You have received an email from us.
Please read over and then react appropriately.
Looking forward to hearing from you.
Warm Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply03 Aug 2023, 09:01
Official
Good Day Yanga
We appreciate you making us aware of this.
We want to make sure that your issue is taken care of right away.
You have received an email from us.
Please read over and then react appropriately.
Looking forward to hearing from you.
Warm Regards
Standard Bank Hello Peter Team
***
We appreciate you making us aware of this.
We want to make sure that your issue is taken care of right away.
You have received an email from us.
Please read over and then react appropriately.
Looking forward to hearing from you.
Warm Regards
Standard Bank Hello Peter Team
***