DS
Dewald S

1 reviews | Active since Nov 2014

05 Oct 2015, 12:25

Worst Bank ever

I opend my account about three months back and only had problems since then. I have to phone them in or email to get sms notifications to fica my account etc after i spend two hours in the branch wen i collected my card to update everthing. Now for the past two months money goes out of my account like im a millioner and my sms notifications was only done on saterday only received my sms now to say it was done. Now for the past few days i tried to get a dispute form to dispute transactions not made by me and standerdbank do not get back to u or if you phone in the transfer you around im a pristage klient but that help me nothing about 30 000 was transact on my account and still no help from standardbank im busy with my lawyer and cart blance standerdbank was the wors dissition i ever made there is no customer service and to have a personal banker thas not mean you get helped they take a month to awnser a email after you phone head office

0
Replies (1)
Standard Bank
Standard Bank's reply05 Oct 2015, 14:57
Official
Hello broken1508,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
***
*** (fax)
***