TM
Thatogatsi M
1 reviews | Active since Jan 2021
23 Jan 2023, 05:00
worst bank encounter
never in my life have i inquired with standard bank nor have they ever sent me anything whatsoever, yet they've been added on my credit report which is affecting my score. I wrote to them already last week Thursday and no one has gotten back to me to help.
The worst bank encounter ever
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
23 Jan 2023, 07:50Dear Thatogatsi,
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply23 Jan 2023, 07:50
Official
Dear Thatogatsi,
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
23 Jan 2023, 09:17Hello Thatogatsi
Our credit team has brought the issue back to us and asked that we alert all clients to file a dispute with the Bureau that handled the listing action. This is due to the fact that we have received a number of inquiries that cast doubt on the Standard Bank Power cure investigation. NB: All financial-related inquiries made to the bureau should be reflecting within three weeks of a financial service provider submitting an inquiry, and this situation seems concerning because it has taken far longer than that. Additionally, we want to stop any bank inquiries because they would also leave a mark on your yearly credit reflection record. We trust that the above will be found in order Sincerely, Standard Bank Hello Peter
Our credit team has brought the issue back to us and asked that we alert all clients to file a dispute with the Bureau that handled the listing action. This is due to the fact that we have received a number of inquiries that cast doubt on the Standard Bank Power cure investigation. NB: All financial-related inquiries made to the bureau should be reflecting within three weeks of a financial service provider submitting an inquiry, and this situation seems concerning because it has taken far longer than that. Additionally, we want to stop any bank inquiries because they would also leave a mark on your yearly credit reflection record. We trust that the above will be found in order Sincerely, Standard Bank Hello Peter
Standard Bank's reply23 Jan 2023, 09:17
Official
Hello Thatogatsi
Our credit team has brought the issue back to us and asked that we alert all clients to file a dispute with the Bureau that handled the listing action. This is due to the fact that we have received a number of inquiries that cast doubt on the Standard Bank Power cure investigation. NB: All financial-related inquiries made to the bureau should be reflecting within three weeks of a financial service provider submitting an inquiry, and this situation seems concerning because it has taken far longer than that. Additionally, we want to stop any bank inquiries because they would also leave a mark on your yearly credit reflection record. We trust that the above will be found in order Sincerely, Standard Bank Hello Peter
Our credit team has brought the issue back to us and asked that we alert all clients to file a dispute with the Bureau that handled the listing action. This is due to the fact that we have received a number of inquiries that cast doubt on the Standard Bank Power cure investigation. NB: All financial-related inquiries made to the bureau should be reflecting within three weeks of a financial service provider submitting an inquiry, and this situation seems concerning because it has taken far longer than that. Additionally, we want to stop any bank inquiries because they would also leave a mark on your yearly credit reflection record. We trust that the above will be found in order Sincerely, Standard Bank Hello Peter