BK
BOITUMELO K
1 reviews | Active since Jul 2023
28 Dec 2023, 09:55
Worst bank
Ughh f uck this standard bank.it’s been how many days now? 10 days that my account was locked but i uploaded all the documents you needed but still from the 19th you didn’t even called me or gave me feedback about my account.called again today and im being told that they have to escalate the case again to your so called sh it investigators.your services are ka ak im telling you.i just pray that i get access to my funds so i can leave this poor low service bank.i feel sorry for people who bank with you. My ref number is:**********
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
28 Dec 2023, 10:16Dear Boitumelo,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply28 Dec 2023, 10:16
Official
Dear Boitumelo,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
BK
BOITUMELO K's updateReviewer Update
28 Dec 2023, 10:23Thats the same response i got on the review i gave you 5 minute ago😏 how can u meet our expectations when u don’t even read our complaint but sends us bot responses🙁 ****** you and your outo response system.we also have a life to continue to.u stop our account and request documents we upload them but after that you no longer respond us.10 day’s my money being stuck there.what am I supposed to use huh
BK
BOITUMELO K's update28 Dec 2023, 10:23
Reviewer Update
Thats the same response i got on the review i gave you 5 minute ago😏 how can u meet our expectations when u don’t even read our complaint but sends us bot responses🙁 ****** you and your outo response system.we also have a life to continue to.u stop our account and request documents we upload them but after that you no longer respond us.10 day’s my money being stuck there.what am I supposed to use huh