JP
Ju-Mari Pretorius

1 reviews | Active since Jan 2020

01 Feb 2021, 15:12

Worst bank

The worst service ever. App**** for a student loan about 3 weeks ago still haven't heard anything. Reapp**** 3 times still nothing. Been calling all their numbers no one can tract my process...... been to the branch stood there for hours still no help.

0
Replies (2)
Standard Bank
Standard Bank's reply02 Feb 2021, 00:34
Official
 
Hello Ju-Mari 
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support.  
 
Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply03 Feb 2021, 10:19
Official
Good day Ju-Mari

Thank you for posting your comment. 

Please can you respond to our e-mail sent to you on the application from one of our agents.

Kind regards 
Complaint Resolution Centre
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