Worst Bank

I did an immediate payment of R10 000 from my standard bank account to my sister's FNB account on Friday and the money was only cleared on Thursday after I called and stayed on call with their agents for more than 6 hours. The money was for my mother's funeral which took place on Wednesday and this caused a very bug inconvenience and I'm unhappy with Standard Bank. I had to leave my mother's funeral and call Standard Bank to resolve this issue the money was intended for funeral arrangements and I had to borrow funds from people.