Worst bank

I have been with this bank for a good number of years I didn't want the hassle of changing now this is out of hand first when we go to fix an issue at the branch we gotta wait 1 hour 45 minutes to fix a 5 minute issue now banking apps are not working sending a code put the code telling me its incorrect when that's the only code they sent this bank is ridiculous I won't refer them to anyone uts the worst experience with a bank I have ever ever had I had to create an account just to write this review that's how much I have had it with this bank we can't even get in touch with them it requires airtime the issue is how the he'll do we buy the airtime if you not allowing me to open the God darn app