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junghoon N

1 reviews | Active since Jun 2023

05 Jun 2023, 18:48

worst bank

I opened accont on Nobember in 2022. they asked me payment document. I told them I am vounteer. I dont have patment document. so they ased me Korean account detail. so I subimmted the document. and they opened my account. but they stooped my account 12 times until now no reason.

so I visited somerset mall branch. they ased me payslip. I told them agian. I don't have payslip. so. I called my Korean NPO. they made a payslip. it takes 5 days and then the bank acount was opened again. I did this every month. they stopped the account anyime they want without notice. when they stopped my account, I have to go bank for opening. I can't work. I am busy now. I can't go to the bank for 20 days. my account is still blocked. I was crazy now. this is 12 times they stopped my card for 6 months. they don't want to solve the problems. they asked my proper documents. but I dont' know what is proper doucment. they lauched at me in Somerst mall standard bank. I am ready to do lagal action. dont' use standard bank. they are worst bank.

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Replies (6)
Standard Bank
Standard Bank's reply06 Jun 2023, 07:35
Official
Hi Junghoon

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards, Standard Bank Hello Peter Team *** 
Standard Bank
Standard Bank's reply07 Jun 2023, 09:10
Official
Hi Junghoon

We hope you're well.  We made three attempts to reach you on your mobile and sadly could not get hold of you.  In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.  Kindest regards, Standard Bank Social Media Team*** 
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junghoon N's update09 Aug 2023, 10:13
Reviewer Update
so you chase me out.
Standard Bank
Standard Bank's reply09 Aug 2023, 10:17
Official
Dear Junghoon

Thank you for getting back to us, this matter will be opened and further investigated. 

Kindly await a call from our team. 

Kindest regards, Standard Bank Social Media Team*** 
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junghoon N's update10 Aug 2023, 00:28
Reviewer Update
could you help me to recover my disgrace?
Standard Bank
Standard Bank's reply10 Aug 2023, 07:23
Official
Dear Junghoon

We have advised our team of your request. 

Kindly await a call from the investigators by the end of business today. 

Kind Regards
Standard Bank Social Media Team*** Edit DeleteJNjunghoon nam’s reply