1 reviews | Active since Jun 2014
Worst Bank!!
So, I have had it with this bank. Done! I want someone to fix my issue and then close all my accounts as I am now done with Standardless bank. For the 3rd time since I opened my Money Market account I have issues when transferring to that account. on 02.12.15, I transferd R11000, from my call acc to my current account. A week later those funds were still not available. Someone had to clear it in the bank. Now again I made two different transfers from my call acc to my current acc on 08.12.15 (R2000 & R3000). Today the 14th these funds are still not available. It shows in my total balance but the funds are not available. This resulted in my vehicle debit order bouncing twice. So I am done. And your call centre staff are useless. You can close that part of your business because they can never help you. And as far as the secure message on internet banking is concerned, that just gets ignored. As per your homepage this is what you advertised your money market account as: Quick and easy access to your funds if you have a Standard Bank current account/Your funds are available on demand and your capital is guaranteed... Ja well, I call ********!!! You have to wait ages for your own
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
