RM
Riaan M
1 reviews | Active since Jan 2013
07 Jun 2019, 05:51
Worst bank
My mom passed away in 2008. In 2009 we got a court letter to request a statement in order ro withdraw the money. Before we were able to complete all the paperwork at court, we moved overseas. Leaving the bank account open still with money in the account. Yesterday when we returned to South Africa we went back to the bank to finalize the estate. Only to be told there is no bank account for my mother. What happened to the money that was in the account and the payments that was made? I need information on the statements but we are told that they cant give us statements, how are we suppose to finalize a estate when a bank cant assisit. Standard bank is by far the worst bank ever.
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Standard Bank's replyOfficial
07 Jun 2019, 06:04 Hello Riaan,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply07 Jun 2019, 06:04
Official
Hello Riaan,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
***