1 reviews | Active since May 2016

04 Jan 2018, 07:26

worst bank

this is now the 3rd complaint i'm sending to you, once again this proof that Standard bank is the worst bank ever, no wonder you are not nominated for the best bank. you say you value your customers and the matter is getting urgent attention, yet i'm waiting for 4 days now waiting on this stupid feedback. if i do not receive a call after this, i will take this to the Ombudsman, as i have sent numerous emails wanting an explanation.

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Replies (5)
Standard Bank
Standard Bank's reply04 Jan 2018, 07:32
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Niyaaz Jardine

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply04 Jan 2018, 07:32
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Niyaaz Jardine

Complaint Resolution Centre
***
*** (fax)
***

Standard Bank
Standard Bank's reply04 Jan 2018, 07:32
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Niyaaz Jardine

Complaint Resolution Centre
***
*** (fax)
***

's update04 Jan 2018, 07:58
Reviewer Update
account number: 0****4318
Standard Bank
Standard Bank's reply05 Jan 2018, 09:52
Official

Hi Suraya

Thank you for taking the call and allowing us the opportunity to address the matter.

Should you have any further concerns you can contact us.

Regards,

Complaint Resolution Centre

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