Worst bank

If I could give 0 stars I would, im currently banking with Standardbank with all 4 of our businesses and think im also going to close all my accounts after I heard this. My wife sold her car the was on her father in laws name, the payment was made from absa (dealers bank) to Standardbank (her father's bank) after the money reflect he tried to paid it to her account where she also ironically bank with Standardbank and his account got flagged for *****. Now she is out a car and has no money to buy her new vechile witch was supposed to be collected a week ago. Its a week and a half now and the issue is still not resolved. As im looking at it SB will lose 4 business account that does 60million plus p.a and 3 personal banking accounts. What poor service from a bank. Keep in mind all proof and supporting documents was also submitted.