RK
Roscoe K

1 reviews | Active since Mar 2012

03 Nov 2015, 16:19

Worst Bank

Bank has still failed to move my debit orders across since July 15th. No one knows what is going on and no one is helpful. Every time this issue is escalated it is passed to someone who is still unable to assist me. It has now been 4 month and I still cannot switch banks because my debit orders are all over the place. In additional to this the banker transferred money in between my accounts without my permission to try and fix her mistake... which still hasnt been resolved. I cannot wait to switch banks as i feel there is very little Standard Bank are capable of. I will be taking this further when this eventually gets resolved.

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Replies (1)
Standard Bank
Standard Bank's reply04 Nov 2015, 13:18
Official
Hello ross.khan,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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