WORST BANK

Worst bank ever in times of crisis

Today I mistakenly punched in an incorrect last four digits of my credit account number from my standard bank account. Following that realisation, I Immediately phoned the bank for assistance I AM SHOCKED TO LEARN THAT THE BANK HAS NO CAPACITY TO: 1.Do immediate account verification and inform the recipient. 2. I was told even after being authenticated that my call is not a urgent recall measure. 3. There bank as the facilitator of the little money that I have has no urgent interventions to can assist me.

I had to do my own verification by trying to make payment from another bank using the same wrong account number and immediately it said invalid account number which is the least standard bank could have done for me. Phoned them to provide this whole institution with this information which they could not as an urgent measure to assist me.

I had to do my own verification of an invalid account number. I told the bank that they better pray that I don't kill myself tonight. How can an institution I trusted fail me like this...

So disappointed