WORST AND VERY POOR SERVICE,

Worst standard bank ever from the service being bad to the worst consultants ever I want refund a so called misunderstanding its not a misunderstanding its was a stupid mistake please check recordings on the 5 November, I told service consultants to transfer my hard earning money to contrasave but she transfer it to credit card how I don't understand, I told her to transfer from my cheque account to contrasave, but she didn't and the credit card has deducated some money which the funds wasn't suppose to be Der at the first place this is not the first time this lady has mixed my things, sorry won't bring the money she cost, I want refund because it's was her mistake not mine the branch manager wasn't there there Is a so called assistant manager that's didn't help with nothing I don't know what's he job description is. I told him I will complain because of the *********** services consultant they don't know thier jobs and there another lady who ****ed me off she know nothing she from inquiries she said she was chilling imagine what disgrace she can't answer questions , my contsave is mess because of the egoil branch Eastgate is Beter I want my refund it's service consultants that didn't do the job egoil branch is worst branch ever other branches are better never agian I will set my foot in that stupid bank m very angry I will leave standard bank and work with other bank