TR
Tsatsi R

1 reviews | Active since May 2024

03 May 2024, 15:38

WORST AND *********** BANK THUS FAR!!!

"I went to Trade Route Mall to activate my App, but I was told that I couldn't do it since I didn't have my bank card with me. I don't understand how this is possible, as the bank should have access to my bank card number. I am very disappointed now I cannot access the account period.

0
Replies (2)
Standard Bank
Standard Bank's reply03 May 2024, 15:42
Official
Dear Tsatsi, 

Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply08 May 2024, 08:48
Official
Dear Tsatsi

Thank you for sharing your details with us.

Our team will be in touch with further feedback.

Kind regards
Standard Bank Social Media Team
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