HG
Henry G

1 reviews | Active since Mar 2018

17 Aug 2025, 18:10

WORST AI SERVICE IN SOUTH AFRICA

The worst AI service in a modern era. I tried to get an answer for the fact that standard bank charged me R8. 50 because of a faulty card machine at Astron Devon Place. The AI chat is so pathetic that it just doesn't make sense..

0
Replies (2)
Standard Bank
Standard Bank's reply17 Aug 2025, 18:55
Official
Dear Henry G,

Thank you for reaching out to us for assistance. 

We understand how frustrating it can be when things don't go as expected, and we sincerely apologize for not meeting your expectations this time. 

Please know that we are committed to resolving this issue as quickly as possible and finding a solution that works for you. 

Our team will be in touch shortly to assist you further. Your patience and understanding are greatly appreciated. 

Kindest regards, 
Standard Bank Hello Peter Team
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Standard Bank
Standard Bank's reply18 Aug 2025, 12:12
Official
We would like to thank you for giving us the opportunity to address your matter. 

We are glad we could assist. 

Kindly let us know should need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards, 
Standard Bank Hello Peter Team 
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