WT
Werner T

1 reviews | Active since Feb 2018

02 Jul 2022, 08:09

Worst admin ever!!!

Im trying for weeks now that Standard bank update my Credit Card on my Credit Bureau, still nothing!!! My account has been settled in full. And still, it shows an outstandind balance of R27000. Was update in 2021. This is my second post regarding this matter and not being solved!!!

0
Replies (3)
Standard Bank
Standard Bank's reply02 Jul 2022, 09:06
Official
Dear Werner Theron

 We apologise for the delay in responding to your query.
 
 Our records show that our Complains Resolution Centre has already addressed this matter as they have received your settlement letter from the attorneys.

Kindly note that the Bureau listing can take up to 14 days to a month to update. Our team will be in touch.  
 
  We trust everything is in order.
 
 Standard Bank Help Centre
 *** 

 

WT
Werner T's update13 Jul 2022, 16:07
Reviewer Update
It is exactly a month now, nothing has changed!
Standard Bank
Standard Bank's reply13 Jul 2022, 18:20
Official
Hi Werner Theron

Thank you for bringing your concerns to our attention. 

Your concerns have been escalated to our management team. 

We appreciate your support and loyalty.  

Standard Bank Help Centre
 ***