AJ
Aqeela J

1 reviews | Active since Feb 2018

04 Jul 2024, 19:15

Worst 8 month banking experience ever

I wish I had never started banking with them. From honouring fees that do not make sense, a ****py banking app, hectic transaction fees to the complete lack of security of my account. The denial that they are at fault and really just the gaslighting of it all. I am just waiting for my new account card from another bank and I'll be out. Do yourself a favor and think twice if you're considering banking with them.

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Replies (2)
Standard Bank
Standard Bank's reply05 Jul 2024, 07:01
Official
Dear Aqeela

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply05 Jul 2024, 15:35
Official
Dear Aqeela

Our team unsuccessfully attempted to call you.

Please let us know the best time to reach you.

Eager to hear your thoughts.

 Kindest regards
Standard Bank Hello Peter Team 
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