JZ
Jeran Z
1 reviews | Active since Dec 2019
10 Dec 2019, 02:54
Worse support than free online services.
I get better support from free online websites. All emails are answered with "your request has been escalated" or "has been forwarded to department ***". After that there is no response.
Sometimes phoning them can get a result. but that is not possible if you aren't in South Africa (phone bill too damn high).
I wish I could give 0 stars.
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Replies (1)
Standard Bank's replyOfficial
11 Dec 2019, 05:28 Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********
Standard Bank's reply11 Dec 2019, 05:28
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********