BK
Brian K

1 reviews | Active since Nov 2019

06 Jul 2020, 11:20

Worse Standard Bank Internet Banking Experience

Worst experience ever. The app has glitches on obtaining Proof of payments... the Site online always gives you an error message.

When you call , after waiting 30 minutes to get a consultant.you get the most lazy consultants that do not want to assist you but send you through the same process that doesn’t work.

I’ve had it with this bank and this has been happening for more than 3 times.... they’ve just lost a client in me.

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Replies (2)
Standard Bank
Standard Bank's reply06 Jul 2020, 13:09
Official
Hello Brian

Thank you for posting your comments. 

Your matter was escalated accordingly. We will revert to you as soon as possible. 

Kind regards 
Complaint Resolution Centre 
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Standard Bank
Standard Bank's reply15 Jul 2020, 15:08
Official
Dear Brian King

Thank you for posting your comments. 

Emails was sent to you requesting further details, to date no response received.  Should your matter still not be resolved, please revert directly to me.

Kind regards

Clint Petersen
Complaint Resolution Centre
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