Worse service yet in all my life

I've had troubles with my visa card from Standard Bank, after NEBANK INFORMED Standard Bank ?!!! to stop my SB current account due me being a potential ********** client!. WHY? I wanted to use my SB Card, had nothing to do with Nedbank! How in the world..... have you ever heard of anything so ******* and *********?! That happened Dec. 2022. In the meantime a lady at Standard Bank Menlyn arranged for me to have a new card. Remember, my card was not lost or ******. I, myself, did not 'stop' my card! She said the bank will inform me to collect my new debit card. Therefore my Visa card linked to this account was of no use anywhere. I was on the phone constantly, for days on end and had to top-up my airtime with R400, to no avail. Neither Standard Bank ***** Div. or Standard Bank branch Menlyn Shopping Mall is of any help! But oh dear, how happy to receive my SMS to say my new card was ready for collection. They could not even found the message on their system that a card was ordered, never mind waiting for me to collect! Then who sent the SMS?? I had to visit the bank, wait for who-knows-how-long, for 'Glen' to help me out. After his calls to ***** division, no go. He said his manager will sort it out. That was on Monday 3/1/2022. He promised it will all be sorted out end of business day 4/1/2022. Nothing.