1 reviews | Active since Aug 2016
WORSE SERVICE REGARDING RECALL - BUSINESS ACCOUNT
<p>I have submitted my recall document on the 22 August 2016 at Midrand(Sanridge Service Centre) for my business and till this day i havent receive any feedback whatsoever. I then tried calling RECALL department last week Friday 26 August 2016, the phone just ring and ring and ring no one was picking up the phone.</p> <p> </p> <p>I then called yesterday 29 August 2016 and pleaded with the person to transfere me to someone who can assist me after i have explain my frustration to him, however after i was trafered to business department i was requested a ref number which was not given to me upon completeing the RECALL form. This is so frustrating in so many ways...this prolonging of standard bank will eventual lead to no result considering the amount which needs to be recalled.</p> <p> </p> <p>I am not happy with the service that i have received thus far from Standard Bank...this is so unbecoming in so many ways.</p>
Good day Pule Matthews Mogorosi
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Good day Pule Matthews Mogorosi
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********
Good day Pule Matthews Mogorosi
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
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********** (fax)
**********
Good day Pule Matthews Mogorosi
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
********** (fax)
**********
Good day Pule Matthews Mogorosi
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********
Good day Pule Matthews Mogorosi
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today 09 September 2016.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
**********
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today 09 September 2016.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
**********
