MS
Mmakau S
1 reviews | Active since Oct 2019
01 Oct 2019, 10:32
WORSE SERVICE PROVIDER
WORSE SERVICE PROVIDER, received UNSATISFACTORY SERVICE from consultant by the name of Hope Pikwa. She is EXTREMELY RUDE, DISRECTFUL, UNPROFESSIONAL AND WORSE CONSULTANT EVER. I wonder if she was Trained Properly about Customer service or she even knows what it is exactly. And as for her Branch Manager Brumalda Choonara she just stood there watching her consult Dispecting us and walked away while talking to her. How does she manage the whole branch, I wonder
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
01 Oct 2019, 12:31Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply01 Oct 2019, 12:31
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's replyOfficial
17 Oct 2019, 13:43Dear Mmakau Segoati
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply17 Oct 2019, 13:43
Official
Dear Mmakau Segoati
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***