worse service ever

Item: Standard Bank
Rating: 1
Author: Mpumelelo M

worse service i got from a lady called Zama and his supervisor today trying to get a settlement letter so i can make payment and close of this account and all i get is i can not help you who is suppose to help me and why does you supervisor not what to talk to me regarding this

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

13 Dec 2019, 06:19

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
**********
***********

Standard Bank's reply13 Dec 2019, 06:19

Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
**********
***********

Standard Bank's replyOfficial

24 Dec 2019, 12:59

Dear Mpumelelo Mfusi

Thank you for posting your comments.

Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.

Kind regards

Clint Petersen
Complaint Resolution Centre
***

Standard Bank's reply24 Dec 2019, 12:59

Official

Dear Mpumelelo Mfusi

Thank you for posting your comments.

Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.

Kind regards

Clint Petersen
Complaint Resolution Centre
***