RM
Rabs M

1 reviews | Active since May 2009

10 Apr 2015, 14:54

worse service

This is my second time i registered a claim with them and in both occasion the service was utterly disgusting.<br> My car was booked in for repairs two weeks ago last week i was told there was a missing part and will probably take delivery of my car on the 6th. Today on the 10th im told its not ready they missing a cable. SB insurance is not even prepared to extend my car hire as this is totally not my fault. <br> I solely depend on my car as I take my kids to schol every morning. Im extremely annoyed at this and I hope its the last time i pay them my money for service they DONT render. I want my car back as in yesterday.

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Replies (1)
Standard Bank
Standard Bank's reply13 Apr 2015, 07:26
Official
Hello rabs,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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