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Prudence M
1 reviews | Active since Apr 2012
02 Nov 2023, 11:14
Worse Service
Standard Bank Insurance is a worse service provider, in fact Standard Bank is milking its customer money. They don't what to cancel insurance it’s now 2 months and still not cancelled. I'm with another insurance now and paying for the same service, which is unfair to me. Since September 2023 till today insurance is not cancelled. It will be better for them to focus on Banking cause surely they're failing on insurance.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
02 Nov 2023, 11:33Good Day Prudence
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Nov 2023, 11:33
Official
Good Day Prudence
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
02 Nov 2023, 11:38Dear Prudence
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Nov 2023, 11:38
Official
Dear Prudence
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***