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Natashia N

1 reviews | Active since Aug 2017

07 Oct 2023, 09:58

Worse insurance brand in SA

4th complaint loaded still no reply !!!!!!!!!! As always the worst service. Had a break in on Wednesday at 2. The assessor did his assessment at 6 same day. 3 days later still waiting for door and gate to be replaced. Can’t leave the house and had to take off work unpaid but ja that’s what you get with Standard Bank insurance #itcan’tbe

0
Replies (4)
Standard Bank
Standard Bank's reply07 Oct 2023, 10:49
Official
Hi Natashia

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
 Kindly provide us with your account or id numbers for us to escalate your matter further. 
 
 We apologize for the inconvenience and undue frustration, this has caused. 
 
 We greatly appreciate your continued support. 
 
 Kind Regards
 Standard Bank Hello Peter Team
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Standard Bank
Standard Bank's reply07 Oct 2023, 11:17
Official
Hi Natashia

Thank you for providing us with your information. Our team will look into this matter and provide feedback. 
 
Please be on the lookout for a call from our team. 
 
Kindest regards, 

Standard Bank Hello Peter Team 

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Standard Bank
Standard Bank's reply07 Oct 2023, 13:48
Official
Hi Natashia

Please allow our team time to look into the matter.

Kindest regards, 

Standard Bank Hello Peter Team 

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Standard Bank
Standard Bank's reply08 Oct 2023, 08:21
Official
Dear Natasha

We will be following up with our team and we will be in touch with further feedback.

Our sincere apologies for the inconvenience caused.

Kindest regards,
Standard Bank Hello Peter Team
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