SM
Siphesihle M
1 reviews | Active since May 2022
14 Oct 2022, 14:17
Worse Home loan division!!!!
I have been calling the call centre asking them what's that R305 on my home loan is it for!!! They keep saying my request will be send to back-office for investigation but no response it been weeks. I strongly regret choosing you over Nedbank 😥😥
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Replies (2)
Standard Bank's replyOfficial
14 Oct 2022, 14:22Dear Siphesihle
Thank you for alerting us to this. We have escalated the matter to the Home Loans management team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for alerting us to this. We have escalated the matter to the Home Loans management team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply14 Oct 2022, 14:22
Official
Dear Siphesihle
Thank you for alerting us to this. We have escalated the matter to the Home Loans management team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for alerting us to this. We have escalated the matter to the Home Loans management team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's replyOfficial
27 Oct 2022, 11:03Hello Mr Mthembu
We would like to thank you for giving us the opportunity to resolve your matter. We apologize for the delay.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team ***
We would like to thank you for giving us the opportunity to resolve your matter. We apologize for the delay.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply27 Oct 2022, 11:03
Official
Hello Mr Mthembu
We would like to thank you for giving us the opportunity to resolve your matter. We apologize for the delay.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team ***
We would like to thank you for giving us the opportunity to resolve your matter. We apologize for the delay.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team ***