GW
Grant W
1 reviews | Active since Nov 2021
08 Jun 2023, 10:05
WORSE CLIENT SERVICE EVER!
Thee absolute worse bank of them all. More than a week later and no one from the bank has contacted me. I am unable to access my bank accounts via mobile app - this after uninstalling and reinstalling. My query was escalated by the call centre agent BUT WHY WOULD STANDARD BANK GIVE AN EF ABOUT IT'S CLIENTS! YOU'RE JUST LIKE THE GOVERNMENT!!!
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Replies (1)
Standard Bank's replyOfficial
08 Jun 2023, 10:16Dear Grant
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply08 Jun 2023, 10:16
Official
Dear Grant
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***